Absolutely! However, you’d be surprised how many of our customers know the importance of a staging site, but do not have one setup. Simply put, if you have a tech team on staff, have them setup a staging site for you ASAP. Our staging service is designed for the entrepreneurial minded WooCommerce store owner who’s more focused on growing their store’s revenue, than wasting time trying to figure out technical server knowledge.

No! We give every Staging Customer a complimentary license so you can have access to updates before pushing them live.

To point of a staging server is peace of mind. It gives you the ability to test changes before publishing them to your live site. There is nothing worse (and trust us on this, because we’ve experienced it first hand!) than a botched update that breaks your WooCommerce store. The elevated heart rate, sweaty palms, quickened breathing, worrying about “OMG, how many sales am I losing right now???” can all be avoided with a staging server, because if something breaks on your staging server, it doesn’t interrupt your live site, which means sales can keep on flowing while you iron out the issues.

We hide all our staging server accounts from public view and they are only accessible with the login credentials we provide after we’ve finished setting up your private staging server.

Yes, that’s the point of a staging server. It duplicates your live site in a way that behaves just like your live site, but securely tucked away from the public eye, so you can experiment, tweak, edit and update anything you want and test it all to make sure it works before publishing it to your live site.

No. Making changes to your staging server site is completely separate from making changes to your live site. This is because they are two completely independent websites. The staging server site is your hidden testing playground that gives you the freedom to break things without having to worry about it.

This could potentially happen because both sites will potentially look very similar. In fact, when we first setup your staging server, the sites will look identical, because we are making an exact copy of your live site on the staging server. However, all you have to do to avoid confusing the two is pay close attention to the URL in the address bar of your browser. The staging server will have a very unique URL that will easily identify to you that you are logged into your staging server and not your live site.

Great question! There are multiple ways to accomplish this and we will consult with you to identify which approach best matches your knowledge and experience level, and provide detailed tutorial videos and documentation on how to do this.

The only sure way to correct a mistaken update is to restore a backup of your live site. The only way to restore a backup is to take a full backup of your live site immediately prior to publishing any update. We cannot emphasize this strongly enough. If you do not have a backup, there are ways to try to “reverse” the update, but their success is not guaranteed, and their difficulty can be maddeningly frustrating. MAKE A FULL BACKUP FIRST. PUBLISH UPDATE SECOND. ALWAYS IN THIS ORDER. 

Maybe. Send us an email at info@woocredits.com and we’ll see what can be done.